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Intelligent Automation for the Customer Contact Center

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"Intelligent Automation for the Customer Contact Center"

Transforming front-office experiences for customers and agents, bot by bot

In this eBook, we’ll explore contact center challenges and how intelligent automation (IA) can remove the barriers to customer satisfaction. Discover what it takes to digitally transform front-office and back-office operations into real time customer engagement hubs. Read about the success experienced by the contact center of a global financial institution, as well as what the future holds for customer engagement.

Offered Free by: Nuummite Consulting
See All Resources from: Nuummite Consulting

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